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Latest NDIS advice for participants/providers – 25 March

The NDIA is making some changes to the plan review process in response to the coronavirus (COVID-19) pandemic.

If a participant has a scheduled plan review, the NDIA will contact them by phone or email to undertake their review.

As part of this plan review process, a participant can discuss having a new plan in place for up to 24 months.

In addition, the NDIA will be making changes to NDIS systems over the weekend to make sure participants have the funding they need during the
coronavirus (COVID-19) pandemic.

To ensure participant plans don’t end, on the day a plan is due to expire, it will be automatically be extended by 365 days.

Previously these automatic plan extensions were for 28 days but will now will be 365.

Participants who have plans that expires soon, do not need to do anything to have their plans automatically extended by 365 days.

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